Privacy Policy

Novestrum Ltd. Privacy Policy

Last Updated: June 2023

1. Introduction

Novestrum Ltd. ("We," "Us," or "Our") is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the General Data Protection Regulation (GDPR), UK Data Protection Act, and other applicable laws. By using our website and engaging in written communication with us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address.
• Account Information: Username, password, and other credentials used to access      our services.
• Payment Information: Payment card details, billing address, and other payment-related information.
• Communication Data: Records of your interactions with us, including emails, chat      logs, and written communication.
• Usage Information: Information about how you use our website and services,      including IP address, browser type, device information, and browsing history.
• Marketing Preferences: Your preferences for receiving marketing communications from us.

3. How We Use Your Information

We use your personal information for various purposes, including:

• Providing and improving our products and services.
• Managing your account and processing transactions.
• Responding to your inquiries, comments, or requests.
• Sending marketing communications, offers, and promotions (with your consent where      required).
• Personalising your experience on our website.
• Analysing and enhancing the performance of our website and services.
• Complying with legal obligations and preventing fraud.

4. How We Share Your Information

We may share your personal information with:

• Service providers and partners who assist us in delivering our products and      services.
• Legal and regulatory authorities when required by law.
• Third parties in connection with mergers, acquisitions, or other business      transactions.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal information.
• Rectify inaccurate or incomplete data.
• Erase your personal information under certain circumstances.
• Object to the processing of your data.
• Restrict the processing of your data in certain situations.
• Data portability – receive your data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at enquries@novestrum.co.uk.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to collect usage information and improve your experience. You can manage your cookie preferences through your browser settings.

7. Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. International Data Transfers

Your information may be transferred and processed in countries outside the European Economic Area (EEA). We will take steps to ensure that your data is adequately protected.

9. Children's Privacy

Our products and services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Novestrum Ltd. enquiries@novestrum.co.uk